Why North Memorial Health?

At North Memorial Health, you’re part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North’s culture which is designed to actively support each team member’s wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals® list, 2023 Women’s Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan, based on workgroup eligibility 
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3000 per child
• Child Care Discount Program with New Horizon 10% off weekly childcare tuition
• Education/Tuition Reimbursement 
• 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

The Safety & Security Supervisor is responsible for overseeing daily operations to maintain a safe and secure environment for customers, visitors, and team members. This position entails coordinating the activities and daily tasks of safety and security officers, along with surveillance personnel. The supervisor is expected to act as a positive role model and work collaboratively with the team. Furthermore, the supervisor will guide team members through the formal improvement process and implement disciplinary actions as needed to improve quality and performance. Security Supervisors play a crucial role in creating a safe, secure, and supportive environment for patients, visitors, staff, and assets within the daily operations of a Level 1 Trauma Center. This role assists the Security Manager in strategic planning and the overall management of the Security Department and Surveillance staff, ensuring compliance with all regulatory requirements, policies, procedures, and quality production standards. The Supervisor will lead, mentor, and develop a team of security officers and dispatchers, ensuring prompt responses to various security incidents and emergency situations in a high-volume trauma setting. This position also supports the Security Manager in strategic planning and the comprehensive management of the Security Department and Surveillance staff, ensuring adherence to all regulatory requirements, policies, procedures, and quality production standards.

Requirements

Education

• High school diploma or equivalent (GED) required.
• Bachelors degree in related field preferred.
• Must satisfactorily complete defensive tactics course within six months of employment, or have documented equivalent training (having occurred within the past twelve months prior to employment)
   

Experience

• 3+ years healthcare security supervisory experience with demonstrated ability to manage execution and motivate teams to achieve organizational goals and objectives
• Law enforcement and/or private security management experience leading and developing staff and safety and security programs.
• Demonstrated knowledge of Life Safety Code
• Military duty may be considered to meet experience requirement.

• Demonstrated ability to make decisions based on fact.
• Demonstrated ability to deal with disruptive situations in line with medical center policy.
  

Licensure/Certification

• Current Class D driver's license in state of residency with acceptable driving record.
NMHC Standard

• Must be qualified by North Memorial Health Care Department of Transportation to operate hospital vehicles. NMHC Standard

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.